Yu Hing (hereinafter referred to as "the Company" or "we") fully understands the importance of protecting your personal privacy. This Privacy Policy aims to explain to you how we collect, use, protect, and handle your personal data to ensure compliance with the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486) ("the Ordinance").
Managing orders, coordinating deliveries, offering customer support, and addressing returns or exchanges.
Sending product information, promotional notifications, and membership benefits (only conducted with consent).
Assessing customer needs, enhancing website features, and refining user experience.
Compliance with applicable laws and regulations, cooperation with law enforcement investigations, and safeguarding legal rights and interests.
We will not sell, rent or otherwise disclose your personal data to third parties unless under the following circumstances:
With your written consent or explicit authorization
As expressly required by laws and regulations or government departments
Entrusting to trusted third-party service providers for processing (such as logistics companies) and ensuring they comply with confidentiality obligations
When necessary to protect the legitimate rights and interests of the Company, customers or the public
We use cookies and similar technologies to improve your browsing experience, analyze website usage, and provide personalized content.
Ensure the normal operation of the website
Help us understand user behavior
Provide personalized advertising content
You can manage cookie preferences through browser settings, but disabling cookies may affect some website functions.
Under the Personal Data (Privacy) Ordinance, you have the following rights:
Request access to your personal data held by us
Request correction of inaccurate personal data
Request to stop processing personal data under specific circumstances
Choose to stop receiving marketing messages at any time
Please contact us via: Email to privacy@yuhing.com.hk or call +852 3443 4300
| Data Type | Retention Period | Reason for Retention |
|---|---|---|
| Customer basic information | 7 years after the end of the relationship | Legal requirements and business needs |
| Transaction records | 7 years after transaction completion | Accounting and tax requirements |
| Website usage data | 24 months after collection | Website optimization analysis |
| Marketing consent records | 1 year after withdrawal of consent | Proof of compliance processing |
In certain cases, we may need to transfer your personal data to regions outside Hong Kong, such as using overseas cloud service providers or cooperating with overseas suppliers.
Ensure the recipient provides a data protection level equivalent to Hong Kong law
Sign agreements containing data protection clauses with overseas processors
Regularly audit data protection measures of overseas processors
We may update this Privacy Policy from time to time to reflect changes in our services or updates to legal requirements. Any significant changes will be notified to you through the following methods:
Please review this Policy regularly for the latest information. Continued use of our services constitutes acceptance of the updated Policy.
Company Name: Yu Hing Manufacturing Company Limited
Address: Room A-D, 7/F, Hong Kong Industrial Building, 444-452 Des Voeux Road West, Hong Kong
Phone: +852 3443 4300
Privacy Inquiries: privacy@yuhing.com.hk
Data access requests: Reply within 30 days
Correction requests: Process immediately after confirmation
Stop processing requests: Reply within 14 days
General inquiries: Reply within 5 working days
If you are dissatisfied with the way we handle your personal data, in addition to contacting us, you may also file a complaint with the Office of the Privacy Commissioner for Personal Data, Hong Kong:
Website: www.pcpd.org.hk | Phone: +852 2827 2827
This Privacy Policy is governed by the laws of the Hong Kong Special Administrative Region. In case of any discrepancy between the Chinese and English versions, the Chinese version shall prevail.
© 2025 Yu Hing Manufacturing Company Limited All rights reserved.