Terms and Conditions

Preface

Welcome to Yu Hing (www.yuhing.com.hk, hereinafter referred to as "this website"). This website is owned and operated by Yu Hing Manufacturing Company Limited (hereinafter referred to as "this company," "we"). By using this website or our services, you agree to be bound by these terms and conditions. Please read the following carefully.

1. Acceptance of Terms

1.1 By using this website, you fully accept and agree to abide by all the terms and conditions of these terms.

1.2 If you do not agree to any part of these terms and conditions, please stop using this website immediately.

1.3 These terms and conditions may be updated from time to time, and the revised terms will be posted on the website and will take effect immediately.

1.4 Continued use of this website indicates your acceptance of the revised terms and conditions.

2. Website Usage

2.1 This website is intended for use by individuals who are 18 years of age or older. Individuals under 18 years of age must use this website with the consent and supervision of a parent or guardian.

2.2 You agree to use this website only for lawful purposes and not to:

  • upload, transmit, or share any content that is unlawful, harmful, threatening, harassing, or infringes upon the rights of others.
  • interfere with or disrupt the normal operation of the website.
  • attempt to access any part of this website without authorization.
  • use automated tools or programs to scrape the content of the website.
  • engage in any behavior that could potentially damage the reputation of the company.

2.3 You must provide accurate, up-to-date, and complete personal information, and promptly update any changes.

3. Products and Services

3.1 All product information displayed on this website is for reference only. Actual products may vary due to factors such as batch, display settings, etc.

3.2 All prices are in Hong Kong dollars and may be adjusted without prior notice.

3.3 We reserve the right to modify or discontinue any product or service at any time without prior notice.

3.4 Product availability is subject to inventory levels. In the event of out-of-stock items, we will promptly notify you and offer a refund or alternative solution.

4. Orders and Payment

4.1 Submitting an order does not constitute our acceptance of your purchase offer until we have sent you an order confirmation.

4.2 We reserve the right to refuse or cancel any order, including but not limited to:

  • Product Out of Stock or Discontinued
  • Incorrect Pricing or Product Information
  • Suspicion of Fraudulent or Illegal Transactions

4.3 All payments must be made using our accepted payment methods upon order confirmation.

4.4 In the event of order cancellation, any payments already received will be refunded in full.

5. Delivery and Logistics

5.1 Delivery is limited to Hong Kong only. For other regions, please inquire separately.

5.2 Delivery times are estimates only. Actual delivery times may be delayed due to weather, traffic, or other uncontrollable factors.

5.3 The risk of the goods transfers to the customer upon delivery to the specified address and completion of the signature.

5.4 If delivery is delayed due to customer-provided incorrect address or no one available to sign, the related fees will be borne by the customer.

6. Return and Exchange Policy

6.1 7-Day Return and Exchange Service: Customers may contact the company within 7 days after receiving the goods if they discover significant non-human-induced damage to the product to apply for a return or exchange.

6.2 Requirements for Returns and Exchanges:

  • Maintain the original packaging intact
  • Include all accessories and manuals
  • The product must be in good condition without any signs of intentional damage
  • Provide a valid proof of purchase

6.3 Consumables and personalized/customized products are not eligible for return or exchange services.

6.4 Return or exchange services for each order are limited to one-time use only.

6.5 Generally, we do not accept product refund requests but only offer exchanges for items of equal value.

7. Intellectual Property

7.1 All content on this website, including but not limited to text, images, trademarks, logos, designs, and software, are protected by copyright and other intellectual property laws.

7.2 You may not copy, modify, distribute, display, or use the content of this website for commercial purposes in any way without written consent from the company.

7.3 You may print or download the content of this website for personal, non-commercial purposes, but you must retain all copyright notices.

8. Privacy and Data Protection

8.1 We promise to protect your personal data in accordance with the Personal Data (Privacy) Ordinance.

8.2 The collected personal data will only be used for processing orders, providing services, and enhancing customer experience.

8.3 We will not disclose your personal data to third parties without your consent, except where required by law.

8.4 This website uses cookies to enhance user experience. For more details, please refer to our privacy policy.

8.5 You have the right to access and correct your personal data held by us.

9. Disclaimer

9.1The website is provided "as is," and we do not make any express or implied warranties regarding the availability, accuracy, or completeness of the website.

9.2 We do not guarantee that the website will be uninterrupted, error-free, or free from viruses.

9.3 You use this website at your own risk.

9.4 This website may contain links to third-party websites, and we are not responsible for the content or privacy practices of those websites.

10. Limitation of Liability

10.1 To the maximum extent permitted by applicable law, the company shall not be liable for any direct, indirect, incidental, special, or consequential damages.

10.2 The total liability of the company shall not exceed the total transaction amount that gave rise to the liability.

10.3 This provision does not apply to liability that cannot be excluded or limited by law, such as liability for death or personal injury caused by negligence.

11. Applicable Law and Dispute Resolution

11.1 These terms and conditions are governed and construed in accordance with the laws of the Hong Kong Special Administrative Region.

11.2 Any disputes arising from these terms shall be exclusively subject to the jurisdiction of the courts of Hong Kong.

11.3 If any provision of these terms is deemed invalid or unenforceable, the remaining provisions shall remain valid.

12. Contact Information

Company Name: Yu Hing Manufacturing Company Limited
Website: www.yuhing.com.hk
Email: sales@yuhing.com.hk
Phone: +852 3443 4300
Address: Room A-D, 7/F, Hong Kong Industrial Building, 444-452 Des Voeux Road West, Hong Kong

The Chinese version of these Terms and Conditions is the official version. In case of any discrepancy between the Chinese and English versions, the Chinese version shall prevail.

© 2025 Yu Hing Manufacturing Company Limited. All rights reserved.